This hotel suits me perfectly with its excellent wi-fi, 24-hour reception, and a fantastic pool. The staff were helpful, especially when assisting my elderly parents during our first visit. Highly recommended for a relaxing stay! I'm coming back for Christmas.

luxurious stay with a couple of improvements needed

The personalized service made me feel like royalty during my visit. I appreciated the turn down service, complete with chocolates and water, which added a nice touch to my stay. The staff was exceptionally friendly and always ready to assist, which enhanced the overall experience. Additionally, the hotel provided excellent wi-fi, making it easy to stay connected throughout my stay.

However, the check-in process could be a bit more streamlined.

The hotel was generally very clean, though I noticed

some wear and tear in the furniture. The restaurant served excellent breakfasts and dinners. I appreciated the clean bathrooms and hot water, but the room could use a little more attention to detail.

Consider requesting a room on a higher floor for better views and potentially quieter surroundings. The comfort of the beds made my stay pleasant.

We took breakfast in the Exec Lounge and it was OK, the pool was nice and the Spa treatment I had was very good. The staff were super friendly and the overall vibe made me feel like a king for a night.

It wasn’t cheap, but still acceptable.

Elegant, Elegant, Elegant

The decor is fine and makes you feel like royalty! My room was beautifully spacious with a fantastic bed that wrapped me in comfort. I enjoyed good meals at the outdoor brasserie while soaking in the sun, and the staff treated me like family.

recommend 💖💖

Had an awesome stay with friends! We enjoyed the 24-hour glamour at the casino and had a fantastic dinner at Tribe. It was great to find so many dining options and a lovely pool area. The location was perfect for our plans, and we felt safe exploring the resort.

We experienced some service issues during breakfast, where staff seemed overwhelmed and took a while to assist us. It was a bit frustrating.

The hotel's prime location nestled among local eateries like Tribes African Grill & Steakhouse and Gold Rush Spur Steak Ranch adds a spicy twist to your culinary adventures! Plus, the friendly staff makes every interaction feel warm and inviting.

The room service was a letdown, with uninspired menu items like a tuna sandwich drowning in rye bread and the Eggs Benedict being a total miss. Breakfast used to be a highlight, but now it's just a waiting game without the buffet vibes.

The hotel's elegant decor and spacious areas made it easy for me to move around comfortably. I especially appreciated the thoughtful design that catered to seniors, providing a warm and welcoming atmosphere to relax and unwind.

More assistance for seniors during check-in would help.

Nice pool area with great service from staff. Could improve check-in process as it was slow. Enjoyed the casino and evening entertainment options.

The hotel was a fantastic experience for our family. We loved exploring the vibrant casino, which was packed with energy. The highlight was definitely the stunning pool area where we relaxed with our non-service dog. Staff were friendly and welcoming!

My kids wished there were more family-friendly activities available. It would be great to have a kid’s club to keep them entertained.

The hotel has a beautiful entrance, and the staff are extremely charming and helpful. My room was clean and comfortable, featuring elegant decor that added a touch of luxury. I also enjoyed the delicious breakfast, which met my expectations and made for a pleasant start to the day.

Staff were friendly and helpful during our stay.

The room we stayed in had a disturbing odor, which we suspected was due to smoke, despite being told it was non-smoking. Additionally, we experienced terrible issues with heating. the system was completely non-functional and left us quite uncomfortable. It took an hour for maintenance to address our concerns, leaving our Valentine's night severely lacking. Overall, it turned out to be a disappointing experience in what is supposed to be a five-star hotel.

Convenient Stay for Airport Transit Services

Our recent stay met our needs as a transit stop. Enjoyable cocktails at the bar, but be prepared for a lively atmosphere. Great walking access to the casino and nearby restaurants like Tribes for incredible ribs. Consider using the airport shuttle for ease.